Tracking order

How to Track Your Order

At ElectroElan, we understand how important it is for you to know the status of your purchase. Here's how you can track your order:

Step 1: Locate Your Tracking Information

Once your order has been processed and shipped, you will receive a confirmation email at the email address provided during checkout. This email will contain:

  • Your unique order number
  • Tracking number(s) for your package(s)
  • The shipping carrier information

Step 2: Use the Tracking Number

With your tracking number, you can monitor your package's journey in real-time. Simply:

  1. Visit the shipping carrier's website (e.g., FedEx, UPS, DHL, or USPS)
  2. Enter your tracking number in the designated field
  3. Click "Track" to view the latest status updates

Alternative Tracking Method

For a more comprehensive tracking experience across multiple carriers, we recommend using:

17Track - A universal package tracking platform that supports most international shipping carriers.

How to use 17Track:

  1. Go to 17Track.net
  2. Paste your tracking number in the search box
  3. Press "Enter" or click the search icon
  4. View detailed tracking information including estimated delivery date

What If I Can't Find My Tracking Information?

If you haven't received your tracking information within 3 business days after placing your order, please check your spam/junk folder. For further assistance, contact our customer support team at [email protected] with your order number ready.

Understanding Tracking Statuses

Common tracking statuses include:

  • Order Processed: Your order is being prepared for shipment
  • Shipped: Your package is on its way
  • In Transit: Your package is moving through the carrier's network
  • Out for Delivery: Your package will arrive today
  • Delivered: Your package has arrived at its destination

Please note that tracking information may take 24-48 hours to update after your order has been shipped.